FAQ

Do I need an appointment to visit Rochester Walk In Care?

You do not need an appointment. Walk Ins are welcome. Our staff is always ready to address your immediate medical care needs.

How long will a visit take?

Most patients are treated and released within an hour. However, visit times may vary due to severity of medical conditions and the number of patients in the clinic.

How much does a visit costs?

Fees vary depending on medical services provided. Proof of payment of proof of insurance is required prior to treatment.

What insurances do you accept?

Rochester Walk In Care accepts most insurance plans. Please see our full list of in-network insurances accepted.

Do you treat children?

Yes. Patients of all ages are welcome.

What documents do I need to have for a visit?

For any visit in our Walk In Care facility we require:

  • A form of ID
  • Your medical insurance card (if you have medical insurance)
  • A form of payment

What are your Hours?

Monday-Friday: 7am – 9pm
Saturday-Sunday: 9am – 7pm

Where are you located?

1160 Chili Ave Rochester, NY 14624

What is your phone number?

585-426-4990

For what condition is it appropriate to visit Rochester Walk In Care?

We offer medical care for non life threatening injuries and illnesses such as:

  • Cold and Flu
  • Bronchitis
  • Earaches
  • Allergies
  • Infection
  • Cuts, Scrapes and stitches
  • Sprains, strains and broken bones